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01-20-2024
03:50 PM
I was on flight 241 on 1/16/2024 going from MCO to PIT. The flight was announced as "full" and everyone got on board pretty quickly. However, we were told that they needed two people to c...
01-12-2018
06:42 PM
1 Love
Has anyone had issues getting a bad boarding assignment? I logged in at the exact minute allowed and got a B 59 seat. I have been A list for 2 years. So I fly a lot. Sent a teeet to SW and g...
10-01-2019
05:05 PM
4 Loves
I've been a customer of Southwest for years now. The pre-boarding is still out of control. I upgraded my husband's ticket and kept my B boarding. I watched at least 30 people board before the A g...
Show results in replies (4)
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...with the "disabled" individual during pre-boarding. So, here's my solution to solve all the p...
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...ach time, pick an airline that offers that for you and stop all the complaining about SW boarding p...
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...here it concerns PRE-BOARDING abuse. Those loyal customers who rightly expect a VERY modest level o...
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...onversations about this topic; the themes are always the same. If you feel strongly about it, I s...
03-04-2022
10:59 AM
1 Love
...even noticed a couple of Southwest employees "in line." Then I looked to the pre-boarding area and there approximately 15 folks milling around, upon a closer look all were wearing Southwest badges a...
...roves that we can bring in more Customers (without alienating our existing Customers) and increase overall Customer satisfaction, but at the same time not increase our boarding times or our costs, then I...
Show results in comments (7)
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...efine it by boarding a group boarding pass 1-15 then 16-30 and so on. the boarding passes are numbered w...
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...lights regardless of when I book and I never stand in line until the boarding process has started. I'll a...
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...eing I get to show up in the last thrfee minutes of boarding with a tremendous amount of luggage and h...
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...ontrolled byt their parents. People who complain about waiting in long lines for a significant a...
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...ime problem. Sitting on the ground for 45 minutes while someone plays woth boarding passes and seat a...
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...n Austin", and to others who complain about open seating, pre-printing boarding passes via Internet a...
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...ou will never see an AA plane boarded faster. The only thing I can think of that will help reduce boarding...
03-12-2019
07:39 PM
2 Loves
Firstly, I would like to mention I love SW and will continue to fly with them... BUT, Does anyone else have an issue with people saving seats? I just saw a woman who was an A-lister and who saved fou...
EarlyBird Check-in Automatically Assigns and Confirms Customers’ Boarding Positions in Advance of General Check-in Don’t race. We’ll save your place! Southwest is proud to announce its n...
Show results in comments (3)
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...etter boarding card and the point most of us are trying to make is there wasn't anything wrong with boarding...
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...or Southwest tell me these horror stories on how someone paid 49 dollars one way and complained about...
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OK, update: We had boarding B31/32. I spoke with no less than five other travelers/traveling g...
05-23-2021
12:32 PM
...o, this can happen sometimes. The agent then said she was going to mark me as pre-board as a courtesy. I did not ask for and boarding assignment change, but was appreciative of the gesture....
09-19-2007
12:50 PM
644 Loves
...eating, but to adopt a new and improved boarding process. These decisions were based on the input we got from you, our Customers, through this blog, written correspondence, and surveys taken d...
Show results in comments (6)
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...nfairness applied to family pre-boarding, but how about the miracles that are performed on flights heading f...
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I am really disappointed in SWA regarding the announcement to drop family pre-boarding. As a t...
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...reat. For those who complain about having to sit at the computers to get an A boarding pass, don't f...
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Two problems with the elimination of family pre-boarding: 1. Most people hate to sit next to k...
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I applaud this new way of boarding. I'll make a bet that most of the persons complaining have c...
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I love the comments from those who complain that pre-boarding isn't fair. Are handicap parking s...
03-09-2017
02:55 PM
2 Loves
My boss is an A List preffered member and I know with that status you are basically checked-in 36 hrs prior to the flight but how is the position number picked? Sometimes he is A1 while others ...